PLAY PALS
Childcare Limited
FAQ's
We know that choosing the right early years setting is a big decision, and you may have questions along the way. Our Frequently Asked Questions page is here to help! Whether you're curious about sessions, funding, meals or settling in, you'll find clear answers to the things families ask us most. If you can’t find what you’re looking for, feel free to get in touch — we’re always happy to help.
Wrap Around Care
What are the operating hours of the Out of School Club?
Our Out of School Club operates before and after school hours. Before-school care begins 7:30am, and after-school care ends 6pm.
How are the activities planned for the children?
Our dedicated staff carefully plan activities to support children's care and development needs. Each activity is designed to be engaging, fun, and educational, fostering a holistic growth experience.
Can my child participate in both before and after school sessions?
Absolutely! We offer both before and after school sessions, providing a seamless care experience for your child throughout the day. Contact us for more details on session availability.
Nursery & Preschool
Can I access my child’s learning journey and routine during the day?
Absolutely! We utilise a free digital app, Famly, to provide parents and carers access to their child's learning journey and daily routine. Stay connected and informed about your child's experiences.
Are there funded places available for 2 and 3 year olds?
Yes, we offer funded places for eligible 2 and 3 year olds. Please reach out to us for more information about eligibility and availability.
Are meals provided for the children?
Yes, we provide healthy meals that are freshly prepared daily. Our menu features a rotating 3-week cycle of hot and cold options, ensuring nutritious and diverse meals for the children.